· Handling of operation issues for critical delivery escalation, work out buffer quantity alignment between customer for new and production projects
· As when needed, work with customer and company finance to resolve payment issues, coordinate with company finance to monitor customer payment progress
· Customer CIR data input and management, account reports, NSE/NR tracking and update
· Sample request, PCN and coordinate customer ICP/Quality report request
· Help drive customer new AVL code set up to speed up timely completion
· Work with customer on commodity gain share (SLL, HVL) and second source opportunities
· Maintain strong relationship with customer’s operation people, prepare presentation when customer has supplier review/meetings |