Customer Program Manager

Main Responsibilities

This role will be to support Korean customer base, the applicant must be prepared when the situation requires it to work either late into the evening or early in the morning to facilitate customer conference calls with Santa Clara support teams, and to travel at short notice to support customers at their own design locations or in Santa Clara.

-Determine strategy and tactics for executing SOC product solutions from award to production.

-Develop program schedules, milestones and deliverables.

-Translate customer requirements into specific tasks for all functional areas and proactively capture, track and drive all issues to closure.

-Communicate the issue status to the customer and the engineering teams.

-Correctly represent the urgency of issues and escalate issues appropriately.

-Work closely with the hardware and software engineering teams, the FAEs and the Sales team to resolve technical and logistic issues.

-Regularly communicate the program status and key issues to management.

-Develop a close working relationship with the customers development team and use creativity to find solutions to their issues.





-5+ years in phone, PC or related industry

-Proven history of Project/Program Management of software and hardware products

-Strong technical background and experience working with customers in an OEM environment

-Experience working with embedded consumer products

-Experience managing global projects

-BS/MS Engineering or Computer Science preferred

-Fluent in Korean and English.



       *  Position:Team Member (Assistant manager ~ Senior Manager(차장))
       *  Status: Permanent
       *  Salary: Negotiation
       *  위치: 강남 
       *  제출서류: 영문 이력서 (MS-word file)



        *   담당자 - 김호균

        *    Email -

        *   Tel  - 02) 574-2490/ 02)574-2479

        *    주소 : 서울 강남구 논현동 241-3 SK허브블루 1305호

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