• Provides support in a pre-sales through post-sales capacity, such as product capability assessment and validation.
• Provides, presents, and interprets design, application, and service information in a variety of situations, including complex requirements and negotiations.
• Develops product specifications and applications usable by a specific customer and explores the business feasibility of general marketing.
• Provides technical assistance to customers (e.g., assisting a customer in designing and programming parts).
• Designs interface examples of how our products connect in various systems.
• Actively works with customers on design activities.
• Participates in design validation.
• Prepares application notes and technical articles.
• Champions technical needs of customers to internal teams.
• In-depth knowledge of product function and product’s application allows for independent judgment and proactive resolution of issues.
• Having wide-ranging experience uses professional concepts and company objectives to resolve complex issues in creative and effective ways.
• Works on complex issues where analysis of situations or data requires and in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results.
• Determines methods and procedures on new assignments and may coordinate the activities of other personnel.
• Other duties as required. |